Supporting and Troubleshooting Windows 10 (M10982)

Course ID

92060

Course Description

In this course, you will learn to install and configure Windows 10 desktops and devices in a Windows Server domain corporate environment. You will learn how to install and customize Windows 10 operating systems and apps, configure local and remote network connectivity and storage along with how to configure data security, device and network security, and maintain, update, and recover Windows 10.

Note:

  • Redeem five SATVs* for a Classroom, Virtual Classroom, or Virtual Classroom Fit session
  • Redeem five SATVs for an individual GK Digital Learning course plus digital Microsoft Official Courseware (dMOC.)
  • Redeem two SATVs for an individual GK Digital Learning course

  • Prerequisites

  • Networking fundamentals, including TCP/IP, User Datagram Protocol (UDP), and Domain Name System (DNS)
  • Microsoft Active Directory Domain Services (AD DS) principles
  • Understanding of the Public Key Infrastructure (KPI) components
  • Windows Server 2012 R2 fundamentals
  • Microsoft Windows Client essentials experience with Windows 10

  • Audience

    IT professionals who administer and support Windows 10 desktops, devices, users, as well as associated network and security resources

    Enterprise Desktop Support Technicians (EDST) who:
  • Provide Tier 2 support to users running Windows 10 PCs and devices in medium to large enterprise organizations within a Windows domain environment
  • Focus on broad range of technical issues for Windows operations systems, devices, cloud services, applications, networking, and hardware support
  • Resolve technical issues pertaining to Windows 10 installation and migration, activation, performance, profiles, settings, and device synchronization
  • Provide local and remote network access, access to applications, access to data and printers, authentication, Endpoint security and policy, OS, and data recovery

  • Course Content

    • IT professionals who administer and support Windows 10 desktops, devices, users, as well as associated network and security resources
    • Enterprise Desktop Support Technicians (EDST) who:
      vvProvide Tier 2 support to users running Windows 10 PCs and devices in medium to large enterprise organizations within a Windows domain environment vvFocus on broad range of technical issues for Windows operations systems, devices, cloud services, applications, networking, and hardware support vvResolve technical issues pertaining to Windows 10 installation and migration, activation, performance, profiles, settings, and device synchronization vvProvide local and remote network access, access to applications, access to data and printers, authentication, Endpoint security and policy, OS, and data recovery

    For More Information

    For training inquiries, call 850-308-1376

    or email us at eramos@gbsi.com

    Course Details

    Duration - 5 days
    Price - $3095.00 USD


    (Discounts may apply. Call for more information.)

    Course Actions

    Acceletrain Collaborative Learning Environment (formerly know as VILT) places industry certified and expert instructors, peers, learners and multi-media components into a "borderless classroom", and interactive learning environment that can span multiple physical locations. VILT combines the benefits of the traditional brick-and-mortar classroom with innovative learning techniques and the cost savings of internet-based training.