Cisco CCNP Collaboration: CTCOLLAB

Course ID

93050S

Course Description

The Cisco CCNP Collaboration: CTCOLLAB online training course will prepare students with the necessary knowledge and skills for troubleshooting Cisco Unified Communication Manager, Cisco VCS-C, and Cisco Expressway series in a multisite voice and video network.
  • Troubleshooting methodology, triage, resources, tools and fixes at the integrated system or solution level
  • Troubleshooting of Cisco Unified Communications Manager, VCS Control and VCS Expressway
  • Troubleshooting issues with Call Setup
  • Troubleshooting issues with ILS
  • Troubleshooting issues with Cisco Unified Communications Manager Mobility Features
  • Troubleshooting issues with Cisco TelePresence Management Suite
  • Troubleshooting issues with Voice Quatlity and Media Resources


    • Prerequisites

  • Working knowledge of converged voice, video, and data networks
  • Working knowledge of the MGCP, SIP, and H.323 protocols and their implementation on Cisco IOS gateways
  • Ability to configure and operate Cisco routers and switches
  • Ability to configure and operate Cisco Unified Communications Manager in a single-site and multi-site environment


    • Audience

  • Field Engineers
  • Help Desks
  • Sales Engineers
  • Systems Engineers
  • System Administrators Channel Partners/Resellers


    • Course Content

    Module 1: Introduction to Troubleshooting Cisco Collaboration Solutions

    Module 2: Cisco Unified Communications Manager Troubleshooting

    Module 3: Cisco VCS Control and VCS Expressway Troubleshooting

    Module 4: Call Setup Issues

    Module 5: ILS and GDPR Issues

    Module 6: Cisco Unified Communications Manager Mobility Features

    Module 7: Cisco TelePresence Management Suite Issues

    Module 8: Voice Quality and Media Resources Issues


    For More Information

    For training inquiries, call 850-308-1376

    or email us at eramos@gbsi.com

    Course Details

    Duration - 5 days
    Price - $2990.00 USD


    (Discounts may apply. Call for more information.)

    Course Actions

    Schedule

    Acceletrain Collaborative Learning Environment (formerly know as VILT) places industry certified and expert instructors, peers, learners and multi-media components into a "borderless classroom", and interactive learning environment that can span multiple physical locations. VILT combines the benefits of the traditional brick-and-mortar classroom with innovative learning techniques and the cost savings of internet-based training.