Certified ScrumMaster Workshop
Course ID
90170
Course Description
Beginning with the history of agile development and moving through the disciplines promoted by Scrum, this Scrum Master (CSM) training course will give you a comprehensive understanding of the Scrum methodology while specifically reviewing the behaviors expected of a Scrum Master. This 2 day Certified Scrum Master training course is suitable for those practicing or looking to practice the art of the Scrum Master, but is highly valuable for anyone involved in Scrum (Managers, Team Members, Product Managers, etc.).
Even projects that have solid, well defined project plans encounter some degree of change and waste. Shifting market conditions, budget cuts, staff restructuring, or any number of influences will disrupt the best plan while contributing to customer dissatisfaction and staff discouragement. Moreover, projects that begin with changing or unclear requirements make it difficult to even establish project expectations. Scrum is the agile development process that allows teams to deliver usable software periodically throughout the life of the project, evolving with new requirements as the project proceeds.
The details on Scrum roles: Team Member, Product Owner, Scrum Master
How to gain an understanding of the foundational/critical concepts of Scrum with our Certified Scrum Trainer instructional program
How to apply empirical thinking to your project work
How a team's productivity can be adjusted to account for its composition
How to appreciate the importance of organizational agreement on software readiness
Why the Scrum Master role can be the most satisfying as well as the most difficult job on a project
How conflict resolution plays a critical role in Scrum
How to work on a real-world Scrum project live in the classroom
How to practice and utilize the Scrum Framework
How to know when software is /Done/ under Scrum
Prerequisites
Audience
This Scrum Master (CSM) certification program was developed for any professional who is currently involved in or will become involved in the running of Scrum projects.
Current Scrum Team Members not certified, including:
- Business customer, user or partner
- Product Owners
- Team Members
- Acting ScrumMasters who currently are not scrum certified
Positions within organizations that are interested in moving to Scrum, including:
- Project Manager
- Project lead
- Project sponsors
- IT Manager/Directors
- Business Analyst
- Developers/Programmers
Course Content
Agile Thinking: In order for us to understand the benefits of Scrum and the nuances behind its framework, we begin with the history of agile methods and how relatively new thoughts in software development have brought us to Scrum.
- How manufacturing has influenced software development
- The origins of agile thinking
- The Agile Manifesto
- The complexity of projects
- Theoretical Vs. Empirical processes overview
- The /Iron Triangle/ of Project Management
The Scrum Framework Here we will ensure that we are all working from the same foundational concepts that make up the Scrum Framework.
- The different Scrum roles
- Chickens and Pigs
- Iterative Development vs. Waterfall
- Self Management concepts
- Full disclosure and visibility
- The Scrum Framework Overview
Implementation Considerations. Moving beyond Scrums foundational concepts, we will use this time to dig deeper into the basics of implementing Scrum. We will also use this time to begin a discussion of integrity in the marketplace and how this relates to software quality.
- Traditional vs. Agile methods overview
- Scrum: The Silver Bullet?
- The Agile Skeleton
- A Scrum launch checklist
Scrum Roles. Who are the different players in the Scrum game? We will review checklists of role expectations in preparation for further detail later in our session.
- The Team Member
- The Product Owner
- The Scrum Master
The Scrum Team Explored. Since the ScrumMaster is looking to protect the productivity of the team, we must investigate team behaviors so we can be prepared for the various behaviors exhibited by teams of different compositions. We will also take a look at some Scrum Team variants.
- The Agile Heart
- Bruce Tuckmans team life cycle
- Patrick Lencionis Five Dysfunctions of a Team
- Team ground rules
- Getting Human Resources involved
- The impact of project switching
- The Scrum of Scrums
Large Scale Scrum (LeSS)
- The importance of knowing when software is /done/
- Dispersed team consideration
The Product Owner: Extracting Value. The driving force behind implementing Scrum is to obtain results, usually measured in terms of return on investment or value. How can we help ensure that we allow for project work to provide the best value for our customers and our organization? We will take a look at different factors that impact our ability to maximize returns.
- The Priority Guide
- Product Backlog Refactoring
- Release Management
The ScrumMaster Explored. It is easy to read about the role of the ScrumMaster and gain a better understanding of their responsibilities. The difficulty comes in the actual implementation. Being a ScrumMaster is a hard job, and we will talk about the characteristics of a good ScrumMaster that go beyond a simple job description.
- The ScrumMaster Aura
- Characteristics of a ScrumMaster Candidate
- The Difficulties of Being a ScrumMaster
- A Day in the Life of a ScrumMaster
- The Importance of Listening
- Common Sense
Closing Topics. We will wrap up with direction on where to go next with your Scrum experience, some recommended reading, Scrum reference sites, and our graduation ceremony.