Avaya Aura Communication Manager Administration

Course ID


Course Description

In this course, you will learn to perform Communication Manager (CM) administration tasks. You will cover basic features and functions, creating a dial plan, setting up class of service (COS) and class of restrictions (COR), administering endpoints, performing system maintenance, and generating system reports. This course addresses CM release R5.2x through R6.3.


Avaya Aura Communication Manager Fundamentals


Avaya employees, partners, and customers responsible for software configuration of the Avaya Communication Manager

Course Content

    Avaya configuration and solutions with Avaya Aura
  • Hardware components
  • System duplication and backup options
  • Types of telephones
  • Important boards and media modules
    Use Avaya Site Administration to manage:
  • Dial plan and feature access codes
  • Analog and digital stations
  • IP stations
  • Call park, bridged call appearance, and other basic features
  • COS and COR
  • Abbreviated dialing
  • Call forwarding
  • Call coverage

For More Information

For training inquiries, call 850-308-1376

or email us at eramos@gbsi.com

Course Details

Duration - 5 days
Price - $3795.00 USD

(Discounts may apply. Call for more information.)

Course Actions

Acceletrain Collaborative Learning Environment (formerly know as VILT) places industry certified and expert instructors, peers, learners and multi-media components into a "borderless classroom", and interactive learning environment that can span multiple physical locations. VILT combines the benefits of the traditional brick-and-mortar classroom with innovative learning techniques and the cost savings of internet-based training.