ACUCW1 - Administering Cisco Unified Communications Workspace Part 1: Basic v10.5

Course ID

90340

Course Description

This exclusive course focuses on adding phones and users in an environment that is similar to what you will see in your own system.
    Topics include:
  • Cisco Unified Communications Manager (CUCM) v8, and v9 and v10.5
  • Unity Connectionv8, and v9 and v10.5
  • Client devices

You will learn how to access the CUCM administrative pages to perform moves, adds, and changes of Cisco IP phones, while configuring users and associating them with phones. You will learn to configure simple features, such as DND, Music on Hold, MeetMe conferencing, and shared lines and barge, as well as access to CUCM user web pages. You'll also learn to configure voice mail accounts for users, build a Jabber Client, and manage licenses using Prime License Manager with Cisco Unified Communications Manager v10.5 You will gain a basic understanding of route patterns that are used for dialing and Class of Service, which is used to control who can dial where, such as internal, local, long distance, and so forth.

Prerequisites


Audience

Administrators, Engineers, Network Architects and/or Integrator with overall responsibility for Cisco Collaboration

Course Content

  • Basic CUCM architecture and terminology
  • How the CUCM administrative and user GUIs work
  • Device pools and other common elements of phone configuration
  • Add and delete phones manually and using auto registration
  • Use the BAT tool to add phones and users and to change configurations
  • Add users, assign them capabilities, and associate them with phones
  • Configure phone features: shared lines, call park, DND, Music on Hold, and phone services
  • Configure phones for Class of Service using the line/device approach
  • The NANP
  • Configure phones for voice mail
  • Investigate CDR and billing using third-party systems
  • Components of the Unity Connection systems and how they integrate into a unified messaging system
  • Configure Cisco Unity Connection users
  • Deploy and use the Cisco Jabber Client

For More Information

For training inquiries, call 850-308-1376

or email us at eramos@gbsi.com

Course Details

Duration - 5 days
Price - $3695.00 USD


(Discounts may apply. Call for more information.)

Course Actions

Schedule

Acceletrain Collaborative Learning Environment (formerly know as VILT) places industry certified and expert instructors, peers, learners and multi-media components into a "borderless classroom", and interactive learning environment that can span multiple physical locations. VILT combines the benefits of the traditional brick-and-mortar classroom with innovative learning techniques and the cost savings of internet-based training.