CCNA Voice
Course ID
50130
Course Description
This course presents you with an organized test preparation routine through the use of proven series elements and techniques. "Do I Know This Already?" quizzes open each chapter and enable you to decide how much time you need to spend on each section. Exam topic lists make referencing easy. Chapter-ending Exam Preparation Tasks help you drill on key concepts you must know thoroughly. Well-regarded for its level of detail, assessment features, comprehensive design scenarios, and challenging review questions and exercises, this course helps you master the concepts and techniques that will enable you to succeed on the exam the first time.
Prerequisites
Valid CCNA or any CCIE Certification is recommended, but not required.
Audience
Anyone looking to gain training on Cisco CCNA Voice.
Course Content
- Traditional Voice Versus Unified Voice
- Where It All Began: Analog Connections
- The Evolution: Digital Connections
- Understanding the PSTN
- The New Yet Not-So-New Frontier: VoIP
- Understanding the Pieces of Cisco Unified Communications
- Did Someone Say Unified?
- Understanding Cisco Unified Communications Manager Express
- Understanding Cisco Unified Communications Manager
- Understanding Cisco Unity Connection
- Understanding Cisco Unified Presence
- Understanding the Cisco IP Phone Concepts and Registration
- Connecting and Powering Cisco IP Phones
- VLAN Concepts and Configuration
- Managing Endpoints and End Users
- Getting Familiar with CME Administration
- Managing CME Using the Command Line
- Managing CME Using a Graphic User Interface
- Managing Endpoints and End Users with CME
- Ensuring the Foundation
- Ephone and Ephone-DN - The Keys to Ringing Phones
- Adding Directory Numbers, Phones, and Users with CCP
- Understanding the CME Dial-Plan
- Configuring Physical Voice Port Characteristics
- Understanding and Configuring Dial Peers
- Understanding Router Call Processing and Digit Manipulation
- Understanding and Implementing CME Class of Restriction
- Quality of Service
- Handling Calls
- Configuring Cisco Unified CME Voice Productivity Features
- Configuring a Voice Network Directory
- Configuring Call Forwarding
- Configuring Call Transfer
- Configuring Call Park
- Configuring Call Pickup
- Configuring Intercom
- Configuring Paging
- Configuring After-Hours Call Blocking
- Configuring CDRs and Call Accounting
- Configuring Music on Hold
- Configuring Single Number Reach
- Enabling the Flash-Based CME GUI
- Administrator and End-User Interfaces
- Describe the CUCM GUI and CLI
- Telephony Feature Management
- Managing Endpoints and End Users in CUCM
- Implementing IP Phones in CUCM
- Implementing End Users in CUCM
- Understanding CUCM Dial-Plan Elements and Interactions
- CUCM Call Flows
- Voicemail and Presence Solutions
- Enabling Telephony Features with CUCM
- Describe Extension Mobility in CUCM
- Enable EM in CUCM
- Describe Telephony Features in CUCM
- Enable Telephony Features in CUCM 294
- Enabling Mobility Features in CUCM
- Understanding CUCM Mobility Features
- Implementing Mobility Features in CUCM
- Voice Network Management and Troubleshooting
- Voicemail Integration with Cisco Unity Connection
- Describe Cisco Unity Connection
- Describe Cisco Unity Connection Users and Mailboxes
- Implement Cisco Unity Connection Users and Mailboxes
- Enabling Cisco Unified Presence Support
- Describe Cisco Unified Presence Features
- Describe Cisco Unified Presence Architecture
- Common CME Management and Troubleshooting Issues 381
- Troubleshooting Common CME Registration Issues
- Troubleshooting Dial-Plan and QoS Issues
- Management and Troubleshooting of Cisco Unified Communications Manager
- Describe How to Provide End-User Support for Connectivity and Voice
- Describe Cisco Unified RTMT
- Describe the Disaster Recovery System
- Monitoring Cisco Unity Connection
- Foundation Topics
- Cisco Unified Serviceability: Serviceability Reports Archive
- Analyzing Cisco Unity Connection Reports
- Troubleshooting and Maintenance Operations Using Cisco Unity Connection Reports
- Reports to Support Routine Maintenance
For More Information
For training inquiries, call 850-308-1376
or email us at eramos@gbsi.com
Course Details
Duration - 4 days
Price - $2495.00 USD
(Discounts may apply. Call for more information.)
Course Actions
Acceletrain Collaborative Learning Environment (formerly know as VILT) places industry certified and expert instructors, peers, learners and multi-media components into a "borderless classroom", and interactive learning environment that can span multiple physical locations. VILT combines the benefits of the traditional brick-and-mortar classroom with innovative learning techniques and the cost savings of internet-based training.