Effective Technical Communication

Course ID


Course Description

Learn best practices for authoring effective documents and composing your communications with clarity, relevance, and precision. In this course, you will learn how to prepare documents that clearly and concisely convey technical information to both technical and non-technical audiences. Discover your writing style and develop a plan to help you overcome writer's block. Analyze your audience and tailor your writing accordingly. Learn the five Cs of writing-correctness, clarity, conciseness, coherence, and control-and how to apply them to your own writing. You will also learn how to copyedit documents written by you and others.




Anyone who wants to improve his or her ability to communicate technical information.

Course Content

    Technical Writing Foundations
  • What are Technical Communications?
  • Technical Writing vs. Business Writing
  • The History of Technical Communications
  • Types of Technical Communications
  • Role of the Technical Communicator

    Your Writing Style
  • Your Writing Style
  • Your Writing Approach

    The Communication Loop
  • Sending the Message
  • Receiving the Message
  • Barriers and Filters

    Getting Started
  • Set Up for Success
  • Define Your Objective
  • Identifying Your Team
    • Making Your Team Effective
  • Understand Your Audience
    • Types of Audiences
    • Identifying the Audience
  • Identify the Right Communication Method
    • Message Formats
    • Time-Value of Formats

    The Writing Process
  • Create a Plan
    • Understand Every Task That Needs to Get Done
    • Assign Tasks
    • Develop the Timeline
  • Write the Purpose Statement
  • Brainstorming and the Sticky-Note Technique
  • Outline the Document
  • Tips for the "Write" Stuff
    • Dealing with Writer's Block

    The Five Cs of Communication
  • The Five Cs
  • Clarity
    • Communicating Ideas Clearly Using Paragraphs
    • Avoiding Ambiguous Pronoun References
    • Moving Misplaced Modifiers
    • Avoiding Nominalizations and Adjectivizations
    • Using Active and Passive Voice
    • Writing in Plain English
  • Conciseness
  • Correctness
    • Punctuation
    • Citations
  • Coherence
  • Completeness

    Visual Cues
  • White Space
  • Fonts and Text Layout
  • Headings
  • Bulleted and Numbered Lists
  • Tables and Figures

    Oral Communications
  • Why a Presentation?
  • Best Practices for Effective Presentations
  • Guidelines for Writing Presentations
  • Format the Presentation Slides
  • Deliver Effective Presentations

For More Information

For training inquiries, call 850-308-1376

or email us at eramos@gbsi.com

Course Details

Duration - 2 days
Price - $500.00 USD

(Discounts may apply. Call for more information.)

Course Actions

Acceletrain Collaborative Learning Environment (formerly know as VILT) places industry certified and expert instructors, peers, learners and multi-media components into a "borderless classroom", and interactive learning environment that can span multiple physical locations. VILT combines the benefits of the traditional brick-and-mortar classroom with innovative learning techniques and the cost savings of internet-based training.