Business Etiquette

Course ID

106200

Course Description

This ILT Series course teaches students about the fundamentals of business etiquette. Students learn how to build relationships, create a professional appearance, develop positive relationships with co-workers, and practice cubicle and office etiquette. In addition, the course teaches students the appropriate behavior and etiquette when using the Internet, in daily communications, and in meetings. Students also learn how to handle ethical dilemmas and personal issues, become a good conversationalist, and be courteous when communicating. Students also examine the appropriate etiquette for business meals and functions, as well as how to be a courteous traveler at home or abroad. The manual is designed for quick scanning in the classroom and filled with interactive exercises that help ensure student success.

Prerequisites

None

Audience

Business Professionals

Course Content

    Office protocol
  • Office etiquette
  • Cubicle and office etiquette
  • Office relationships

    Professional conduct
  • Appropriate use of the Internet
  • Ethical dilemmas
  • Personal issues in the workplace

    Communicating in the workplace
  • Introductions
  • Conversations
  • Etiquette in meetings

    Etiquette in communication
  • Telephone courtesy
  • E-mail etiquette
  • Writing guidelines

    Business functions
  • Attending business functions
  • Business dining

    Traveling for business
  • The courteous traveler
  • International travel

For More Information

For training inquiries, call 850-308-1376

or email us at eramos@gbsi.com

Course Details

Duration - 1 day
Price - $250.00 USD


(Discounts may apply. Call for more information.)

Course Actions

Schedule

Acceletrain Collaborative Learning Environment (formerly know as VILT) places industry certified and expert instructors, peers, learners and multi-media components into a "borderless classroom", and interactive learning environment that can span multiple physical locations. VILT combines the benefits of the traditional brick-and-mortar classroom with innovative learning techniques and the cost savings of internet-based training.