Analysis and Problem Solving for Consultants

Course ID

103200

Course Description

As clients' problems become more complex, and the desire to implement solutions that not only meet needs but deliver true business value increases, technical consultants need to develop a more in-depth understanding of their clients in order to be successful. This shift combined with the fact that the solutions many organizations or internal support functions offer are also becoming broader and include more services means that technical consultants have to have business acumen and better problem solving and analysis skills. This is an interactive workshop that helps both internal and external consultants build the skills and knowledge to better gather and analyze client information and make sense of it in order to make more effective recommendations. Students pursuing a university-recognized and/or accredited certificate in Canada or continuing education units in the U.S. must attend at least 90% of class time, participate in class exercises and section-knowledge checks, and score at least 70% on an end-of-class, multiple-choice assessment.

Prerequisites

  • Self-study on the Consulting Skills Portal prior to class
  • Consulting Fundamentals or practical experience as a consultant and solid knowledge of the topics covered in that course, including the role of the consultant, key consulting processes, and the consulting life cycle

Audience

Anyone in an internal or external consulting role

Project managers

Business analysts

IT professionals

Engineers

Other technical professionals who would like to improve the outcomes of their consulting engagements by:

  • Collecting the right data from the right stakeholders
  • Effectively analyzing the data they collect
  • Identifying the right solutions

Course Content

  • Understand your client, whether internal or external, and the context for the consulting engagement
  • Gather data to clarify the issue, opportunity, or problem to be addressed
  • Define success criteria
  • Analyze the gap between current and desired results
  • Develop and assess alternative solutions or actions
  • Select an optimal solution or action
  • Develop recommendations to present to your client

For More Information

For training inquiries, call 850-308-1376

or email us at eramos@gbsi.com

Course Details

Duration - 2 days
Price - $1395.00 USD


(Discounts may apply. Call for more information.)

Course Actions

Schedule

Acceletrain Collaborative Learning Environment (formerly know as VILT) places industry certified and expert instructors, peers, learners and multi-media components into a "borderless classroom", and interactive learning environment that can span multiple physical locations. VILT combines the benefits of the traditional brick-and-mortar classroom with innovative learning techniques and the cost savings of internet-based training.