In this hands-on course, you will practice configuring and integrating Cisco's call management and voice mail systems from scratch. You will work with Cisco Unity Connection, which is integrated with Cisco Unified Communications Manager (CUCM), and with Cisco Unity Express, integrated with CUCM Express. You'll also work with TelePresence components, such as the Cisco TelePresence Management Suite, Cisco Video Communications Servers, Cisco Unified IM and Presence Server, as well as Cisco Jabber for Windows. In addition, emphasis will be placed on a Collaboration Instant Messaging and Unified Messaging environments. Cisco Prime Collaboration Provisioning will be demonstrated for common Moves, Adds, and Changes (MACs). This course features the following authorized content and software releases: Cisco Course v1.0 CUCM Software v10.5 Cisco Unity Connection Software v10.5 (2) Cisco Prime Collaboration Provisioning v10.6 Building on the foundation provided by CICD v1.0, you'll focus on voice mail administration and presence administration. You will learn how to add users, configure Class of Service, schedules, and distribution lists, and set up AutoAttendants for both systems. You'll connect your voice mail systems using Voice Profile for Internet Mail (VPIM) networking. You will also learn how to integrate the Cisco Instant Messaging and Presence with CUCM, deploy the Cisco Jabber client with desk phone control, and integrate Unity Connection for Jabber access. In addition, deployment of Cisco Collaboration Systems will be covered including Prime Collaboration, video infrastructure, Cisco TelePresence Management Suite, and Video Applications.

CICD CIVND2 CIPTV1

Network administrators and network engineers CCNP Collaboration candidates Systems engineers

WHAT YOU'LL LEARN

Integrate Cisco Unity Connection with CUCM

Unity Connection System Settings, Schedules, and Distribution Lists

Integrate Unity Connection with Microsoft Active Directory

Use Cisco Unity Connection Partitions and Search Spaces

Implement Cisco Unity Connection Call Management

Build an Audiotext Application Using the Opening Greeting, Interview, and Call Handlers

Configure Directory Call Handlers

Configure Cisco Unity Connection Users, Class of Service, and Roles

Set Up Message Notification

Monitor and Troubleshoot Cisco Unity Connection and Cisco Unity Express

Integrate Cisco Unity Express with CUCM Express

Unity Express System Settings, Schedules, and Distribution Lists

Configure Cisco Unity Express Users and Class of Service

Unity Express Voice Mail Features, such as VoiceView and IMAP Messaging

Configure the Cisco Unity Express AutoAttendant

VPIM

Cisco Unified Instant Messaging and Presence

Configure CUCM for IM&P Integration

Cisco Unified IM&P and How to implement Jabber

Configure Jabber Clients for IM&P and Desk Phone Control

Deploy IP Phone Messenger

Configure Unity Connection Integration with Call Manager

Troubleshoot Cisco Unified IM&P

Deploy Cisco Collaboration Systems

Configure and

Deploy with Cisco Prime Collaboration

Deploy a Video Infrastructure

Deploy and Configure Cisco TMS

Deploy and Configure Cisco VCS

Deploy and Configure Cisco MediaSense